Reaching You With Serenity App
We Are Here to Help Support You and Your Family and Friends
As part of our care promise, we want to provide you with a sense of ease and calm by establishing clear and timely communication. Therefore, Sparrow Hospice has partnered with Serenity Engage App. in order to offer you a mobile app that allows you to communicate and collaborate with our care team. Of course, phone calls are always welcome, but we also find that more frequent updates via Serenity Engage App. have helped family members feel more connected, when they can’t physically be there.
Why It Matters:
- Enhanced Care Quality: Effective communication is fundamental to providing high-quality care and ensuring the satisfaction of both facility staff and family caregivers.
- Reduced Anxiety: By addressing communication challenges, Sparrow Hospice aims to reduce dissatisfaction, frustration, and anxiety among caregivers.
- Tech as an Accelerator: Serenity acts as a technology accelerator, bridging the communication gap and fostering collaboration for better patient outcomes.
- Real-Time Collaboration: Hospice teams can communicate seamlessly with visit as often as they’d like. both the facility and the family, promoting a collaborative approach to patient care.
Pamper to Peace
Our Purpose and Goals
Pamper to Peace enhances our patients’ quality of life through the use of sensory techniques which create a soothing environment in a manner that remains respectful of patient preferences. This sensory integration is directed by our clinical team and implemented by our hospice aides in addition to the personal care that they provide to our patients.
Sensory Program
The sensory techniques used in this program are adjunctive to the care that our hospice aides provide. They are intended to be another way to meet our patients’ specific holistic needs and to celebrate their whole personhood. Please be sure to ask your Sparrow Hospice representative about or please feel free to contact us for more information.
Scope
Pamper to Peace maximizes the patient preferences and sensory integration and can include, but is not limited to, the following:
Playing music, nature sounds or meditation music based on the patient's preferences
Scented bath oils/salts, and body washes
Scents associated with products that are nostalgic for our patients
Use of lavender scents and/or body lotion with compassionate massage touch to the hands, feet and face
Washing and brushing the hair in a soothing way
Applying favorite color of nail polish, makeup or patient's fondness of a specific perfume
Other personal/grooming needs that were/are important to the patients and/or caregiver
Shave, hot towel and a splash of cologne
